Last Updated: 8th April 2026

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1. About Us

Zirva Music (“we”, “us”, “our”) is a digital platform that provides access to original music and video content created and owned by us. Users may stream, download, and purchase content, as well as subscribe for access to premium features, in accordance with subscription/membership plans or pay as you go purchases. 

By accessing or using Zirva Music, you agree to be bound by these Terms and Conditions.

 

2. Eligibility

You must be at least 18 years old, or have permission from a parent or legal guardian, to use our services.

 

3. Account Registration

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information

• Keep your login credentials secure

• Accept responsibility for all activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

 

4. Services Provided

Zirva Music offers:

• Streaming of music and video content

• Downloadable digital purchases

• Subscription-based access to premium and other content

We may modify or discontinue services at any time.

 

5. Ownership and Intellectual Property

All content available on Zirva Music, including music, videos, artwork, and branding, is owned exclusively by Zirva Music.

When you purchase or access content, you are granted a limited, non-exclusive, non-transferable, revocable licence to:

• Stream content for personal, non-commercial use

• Download purchased content for personal use only

You may NOT:

• Copy, distribute, or share content

• Resell or sublicense content

• Publicly perform or broadcast content

• Modify or create derivative works

All rights not expressly granted are reserved.

 

6. Purchases and Downloads

When purchasing digital content:

• Payment must be made in full before access is granted

• Downloads are for personal use only

• Once a download has started, you acknowledge that you lose your statutory right to cancel, except where required by law

We do not guarantee permanent availability of downloaded files and recommend users keep backups.

 

7. Subscriptions

If you subscribe to Zirva Music:

• Subscriptions renew automatically unless cancelled

• Billing occurs on a recurring basis (monthly or annually)

• You may cancel at any time, with access continuing until the end of the billing period

If your subscription ends:

• Access to subscription-only content will be removed

 

8. Pricing and PaymentsB

All prices are displayed in [GBP or US$ Currency] and may include applicable taxes.

We reserve the right to:

• Change pricing at any time

• Offer promotions or discounts

Payment must be made through approved payment methods.

 

9. Refund Policy

Due to the nature of digital content:

• Downloads are generally non-refundable once access begins

• Subscription payments are non-refundable except where required under the Consumer Rights Act 2015

If you experience a technical issue, please contact us for assistance.

 

10. Acceptable Use

You agree not to:

• Use the service for unlawful purposes

• Attempt to copy, extract, or pirate content

• Interfere with the platform’s operation

• Circumvent security measures

We reserve the right to take action against misuse, including account termination.

 

11. Service Availability

We aim to provide uninterrupted access but do not guarantee that the platform will always be available or error-free.

We may:

• Perform maintenance

• Update or modify features

• Temporarily suspend access

 

12. Limitation of Liability

To the fullest extent permitted by law, Zirva Music shall not be liable for:

• Indirect or consequential losses

• Loss of data, profits, or business

• Interruptions to service

Nothing in these Terms excludes liability where it would be unlawful to do so.

 

13. Privacy

Your use of Zirva Music is also governed by our Privacy Policy, which explains how we handle your personal data in accordance with UK GDPR.

 

14. Termination

We may suspend or terminate your account if:

• You breach these Terms

• We suspect fraudulent or unlawful activity

You may stop using the service at any time.

 

15. Changes to Terms

We may update these Terms from time to time. Continued use of the platform constitutes acceptance of the updated Terms.

 

16. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

 

17. Contact Us

If you have questions about these Terms, please contact us using the Contact page or via:

Email: zirvamusic@gmail.com
 

END OF TERMS AND CONDITIONS

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Customer Service Terms of Use

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Zirva Music is here to help you with your Zirva Music account. Please adhere to our expected code of conduct outlined below.

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General Rules

By contacting us and communicating with our Customer Service, you agree to all of the rules stated in this Terms of Use page as well as to the full Terms and Conditions.

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The following will not be tolerated:

• Support requests that are insulting and provocative by nature.

• Personal attacks, name calling, and discriminatory remarks.

• Making unfounded allegations or engaging in slander.

• Publicly lobbying against Zirva Music's actions and policies.

• Intentional attempts to disrupt the workload of the Customer Service team by multiple support request submissions.

• Requests that are sexual in nature, discriminatory, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive.

• Requests that contain sexually explicit remarks or excessive obscene or vulgar language.

• Requests which discuss or illustrate illegal activity such as software and music piracy or other intellectual property violations.

• Links to other sites.​

 

Zirva Music reserves the right to remove any support requests that violate these terms of use without warning or explanation.

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Zirva Music also reserves the right to ban anyone who intentionally or unintentionally violates these terms.

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The Zirva Music team shall be the sole arbitrator of what does and what does not violate these terms of use.

Zirva Music reserves the right to take any actions we deem appropriate to ensure our Customer Service is not disrupted or abused in any way.

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Advertising and Solicitation

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We have a zero‑tolerance anti‑spam policy. Spammers' support access will be revoked, and all their support requests (including legitimate requests) may be removed. Our decision on these matters is final.